Terms & Conditions

Effective Date: 01 July 2025

Welcome to Esscentz Perfumery. These Terms & Conditions govern your use of our website https://esscentz.store and your transactions with us. By accessing this site and making a purchase, you agree to these terms in full.

Product Assurance

All products are original and authentic. We offer full-size branded perfumes, testers, miniatures, and in-house decants. We do not sell fake, imitation, grade perfume, or rejected stock under any circumstances.

Payments

Accepted methods:

FPX
Atome

Prices are in MYR and may change without prior notice.

Order Confirmation & Cancellation

Orders are confirmed once full payment is received.
Cancellations are accepted within 24 hours, provided the item is not shipped.

Shipping Policy

All shipments are processed within 48 hours of payment confirmation.
Tracking numbers are issued after processing.
Shipping is via POSLAJU or DHL, covering all states in Malaysia.

Usage Restrictions

Users must be 18 years or older or have parental consent to purchase.
You must not misuse our site, resell decants, or infringe on any of our intellectual properties.